Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, delays on the part of the Government of India, the respective State Governments, Our affiliates or elsewhere, acts of war, acts of God, earthquake, riot, sabotage, labour shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays.
Thirdly, although we highly doubt it, you might find our services unsatisfactory.
In all three situations, kindly send in an e-mail to firstname.lastname@example.org on the Ticket that has been created in your name, marking a copy to email@example.com
Upon receiving your mail, the Accounts Manager at MyTaxAdvisor shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for refund.
Kindly note that it will take us a minimum of about 4-5 working days from the receipt of all such information to process the refund and initiate the transfer (Max. 7 working days).